A lively, provocative treatment of a controversial topic: the impact of the electronic age on women at work. Secretaries, telephone operators, cashiers and post office employees tell about the effect of data processing and the new technologies on their work-and on their emotions-with insight, humor, and creativity. Problems such as loss of control over information, shifts in authority within the office, and new types of stress might be enervating at the workplace, but it hasn't deadened the imaginations of these women who are able to look on the ironic (not bright) side of a problem that effects them all seriously.