Online Ticketing FAQ

I forgot my password. How do I get a new one?

If you are a registered user of the site and do not remember your password, click here. Enter your email address and a temporary password will be sent to you immediately.

I have never purchased online tickets from BAMPFA, but when I enter my email address it says I already have an account. What is going on?

BAMPFA shares its ticketing system with other UC Berkeley departments. If you have purchased tickets online for other UC Berkeley events, such as football games, you may already be a registered user and should use the same password.

Do I need to enter my member number to buy tickets at the member price?

It is not necessary to enter a member number to purchase tickets at the member price. Please show your BAMPFA member card or supply your member number when you collect your tickets.

Can I buy tickets in person instead of online?

Yes, you may purchase advance tickets (without a surcharge) at the BAMPFA admissions desk, Wednesday through Sunday, 11 a.m. to 7 p.m. If an event is not sold out, you may also purchase tickets in person at the event.

What is the Additional Feature ticket price category?

We offer a discount to patrons who attend more than one film screening in a single day. If you have already purchased, or added to your cart, a film ticket for that same day, you can select this option.

I was given a promo code to use when buying tickets for an event. Where do I enter this code?

Click on the “Promotions” link in the main navigation at the top of the page.

I was given a promo code to use when buying tickets for an event. I never received or lost my code. How do I get a new one?

Please contact the Member Hotline at (510) 642-5186 or email bampfamember@berkeley.edu.

Can I purchase a membership at a discounted rate?

BAMPFA offers a ten-percent discount on a membership for:

      • People age 65+
      • UC Berkeley students, alumni, faculty, and staff members
      • People with disabilities

To purchase a discounted membership, please visit our admissions desk or call (510) 642-5186. Proof of status is required. 

How do I add a second cardholder to my membership?

Select the membership level you want to purchase. On the next page, enter your guest’s name in the additional cardholder field.

How do I purchase a gift membership?

Select the membership level you want to purchase online. On the next page, click “yes” under “Is this a gift membership?” and supply the recipient’s name(s), address, phone number, and email in the gift membership field. You will then have the opportunity to select whether a temporary membership card will be sent to the recipient. To purchase a gift membership by phone, call (510) 642-5186.

What if I am still having trouble completing my online ticket purchase?

We are sorry that you are having difficulties. For help, call (510) 642-1412 to talk to a member of our staff; this line is answered from 9 a.m. to 5 p.m. on Monday and Tuesday and from 9 a.m. to 7 p.m. Wednesday through Sunday. You may also visit the BAMPFA admissions desk during open hours, Wednesday through Sunday, 11 a..m. to 7 p.m.